About Us





Franšais

Ontel.Consulting is a renown Canadian-based international strategic management consulting firm with offices in Montreal and Paris (France). With over 15 years experience in management, Ontel's clients include leading national and global organizations as well as medium-size companies and governments. As architects of strategy and customer experience, we make it happen. We operate according to an inovative approach. We offer personalized and collaborative support to callcenter managers and directors who want to improve performance in three simple steps.

About us

We listen to your customers.
We work on issues that are important to the management.
We make a significant difference in our client's performance.

Latest News

News 1

01.18. Ontel.Consulting and UCC-Expert (France) strenghten their partnership in IT.
"This partnership will allow us to support both Canadian and French clients in their strategies and IT initiatives." said Sammy Elfassi owner@Ontel.

News 2

11.06. 15 trends that are shaping the future
Insightful article sponsored by SAP.

News 3

08.20. First Call Resolution by Telus
How difficult is it to measure ?

Our Services

Management

Management

Helping executives build a strategic business plan and roadmap to success.

Training

Training

Our trainers will help you build a professional management team.

Project_planing

Project Planning

Got an idea or a project ? We will help you manage your projects.

IT

I.T

Call centers, TOIP, Networking, Unified communications, our partner will help you in all these areas.

Contact Us

OUR OFFICES:

CANADA
5150 Buchan, Suite 3101
Montreal (Quebec) H4P 0A9.
Tel: (514) 583-6835
info@ontelconsulting.ca


FRANCE - UCC EXPERTS SARL
4 bis rue du Docteur Jubert
92250 La Garenne Colombes.
Tel: (+33) 98-08-26-434
contact@ucc-experts.fr


USA - UCC EXPERTS LLC
931 Village Blvd Suite 90589
WEST PALM BEACH, FL 33409.
usa@ucc-experts.fr